SAN FRANCISCO–(BUSINESS WIRE)–Twilio (NYSE: TWLO) (LTSE: TWLO), the customer engagement platform that delivers real-time, personalized experiences for today’s leading brands, today announced that Carahsoft Technology Corp.the trusted IT solutions provider®, added Twilio’s solutions to its GSA IT Schedule 70 contract, making the company’s secure communications solutions widely available to the public sector through Carahsoft and its reseller partners.
Reaching citizens through a combined communication approach has never been more important for government agencies to improve their services to individuals and organizations. Going forward, almost all in-person interactions will have a digital element. Twilio provides digital engagement solutions so public sector clients can reach citizens on the communication channels they prefer and want. The platform uses existing and emerging technologies to ensure citizens have access to essential government services, can participate in their communities, and help build resilient infrastructure.
“We recognize the importance of extending the reach of Twilio solutions to all public sector markets and are delighted that our partnership with Carahsoft will provide this broader market access,” said Debbie Wishart, vice president of public sector. North American for Twilio. “With our products on this GSA Schedule 70 contract, Twilio reinforces its commitment to providing local, state and federal governments with the digital tools needed to modernize the way they serve citizens.”
By including Twilio’s platform in its GSA IT Schedule 70 contract, Carahsoft is providing the federal, state, local and education markets with easy access to Twilio’s solutions. In addition to GSA Schedule 70 No. GS-35F-0119Y, Twilio is also available on the following Carahsoft contracts: NASA Solutions for Enterprise-Wide Procurement (SEWP) V; ValuePoint from the National Association of State Procurement Officials (NASPO); National Cooperative Purchasing Alliance (NCPA); E&I Cooperative Services Agreement; OMNIA Partners; The quilt; and California Multiple Award Schedule (CMAS), all through Carahsoft’s network of reseller partners.
“We are excited to add Twilio to our GSA calendar and continue to deliver top-tier solutions to the public sector,” said Bethany Blackwell, Director of Sales who leads the Twilio team at Carahsoft. “With this addition, Twilio and our reseller partners are providing customers with effective tools to control communication workflows and improve the citizen experience.”
Twilio is available through Carahsoft’s GSA Schedule 70 No. GS-35F-0119Y, SEWP V Contracts NNG15SC03B and NNG15SC27B, NASPO ValuePoint Master Agreement #AR2472, NCPA Contract NCPA01-86, E&I Contract #EI00063~2021MA, OMNIA Partners contract #R191902, and Quilt master service contract number MSA05012019-F. For more information, contact Carahsoft’s Twilio team at (888) 662-2724 or Twilio@carahsoft.com.
Today’s large enterprises trust Twilio’s Customer Engagement Platform (CEP) to build direct, one-to-one relationships with their customers anywhere in the world. Twilio’s core communication APIs enable businesses to interact with their customers through voice, chat, messaging, video, and email. Twilio Segment, the leading customer data platform, enables businesses to create highly personalized interactions and automated customer profiles based on first-party data from multiple channels. Twilio enables businesses to use communications and data to add intelligence to every stage of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible and programmatic way. In 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.
Carahsoft Technology Corp. is the trusted government IT solutions provider®, supporting public sector organizations in federal, state and local government agencies and the education and healthcare markets. As a Master Government Aggregator® for our vendor partners, we provide solutions for cybersecurity, multicloud, DevSecOps, big data, artificial intelligence, open source, customer experience and more. Working with resellers, systems integrators, and consultants, our sales and marketing teams deliver industry-leading IT products, services, and training through hundreds of contract vehicles. Visit us at www.carahsoft.com.