Over the past year, the Town of Ridgecrest has taken steps to try to improve public awareness and communication with residents. In an effort to work cohesively providing information to residents on a variety of topics through multiple channels, the city has expanded its reach on social media platforms including Facebook, Instagram, Twitter and now Tik-Tok.
“The city recognizes that this will be an ongoing process, and we would like to know how we can continue to improve,” said Megan McKenzie, economic development analyst for the City of Ridgecrest.
According to McKenzie, the city’s goal is to keep residents informed and up-to-date in several areas of city activity.
McKenzie said, “With that goal in mind, the city is launching a public communications survey to better understand ways to connect with residents…We want to take a look back at how we communicate and ways to improve. . “
The survey is short and simple, and consists of two questions to assess topics of interest in the community and gather feedback on ways the city can continue to improve communication.
The first question on the type of topics they would like to receive more information about and select the top three topics from a list of topics including COVID-19, Public Information and Emergency Information, Programs and Events, Professional Licensing , affordable housing, homelessness, infrastructure projects, economic development, jobs and employment opportunities, programs for seniors and youth, city council and community updates.
The second question is open-ended and allows the respondent to add their thoughts on how the city can improve the provision of information to residents.
Says McKenzie, “This is just an opportunity to add their questions, concerns or opinions to gauge how we are doing…We understand that there are many different channels to get information, and we want to make sure we let’s cover all.”
This is not a complaints survey. It’s a voluntary way to share your opinion with the city, McKenzie said.
Another source of information is to attend meetings of committees such as the Planning, Economic Development, Infrastructure Commission and others.
McKenzie said, “It’s a way to reach out and get answers straight.”
Responses will be collected anonymously from June 8-26, and results will be shared with the public in July 2022. To provide feedback on the survey, visit zencity.info/RidgecrestComm.
“We look forward to hearing from you and sharing the information with you,” said Isabel Medina, administrative analyst for the Town of Ridgecrest.
For more information, contact Isabel Medina at firstname.lastname@example.org.