Friday, May 20 2022

Foundations of Public Administration provides access to the common skills and knowledge that public servants need in their jobs, from developing your computer or communication skills to deepening your skills and understanding of business analysis. data.

There is a range of fundamental skills that you may need to develop when you start working and at different times in your career.

Acquire the skills and knowledge you need when you need them

Foundations of Public Administration includes a wide range of courses to help you do your job better and advance in your career. This includes a range of free online training and resources as well as formal courses and qualifications to develop your skills, from introductory project management, to developing your IT skills (basic to advanced) and data analysis and decision making.

Here is a selection of some examples of training available to help individuals develop their skills and knowledge when changing roles.

Data analysis and decision making

In all aspects of our work, we need good quality data to be able to make evidence-based decisions. There are a range of courses to introduce people to understanding, analyzing and presenting data to make effective decisions.

Data quality
Data and analysis
Data Visualization 101
Quality of evidence, uncertainty and risk
Analyzing Evidence: Effective Collaboration

All new civil servants must take the induction course, which provides a basic knowledge of the civil service and the workings of government. See also Part 2: Working in government.

Communicate effectively

Good communication skills are essential in every role, from supporting members of the public to providing internal guidance and advice. There are courses to develop verbal and written communication and enable people to give clear and concise information. presentations and run effective meetings.

Computer training

Understanding how to get the most out of the IT we use every day is essential for everyone in the public service, from the basics of using email to being able to use the advanced functions of Excel to create pivot tables and data analysis.

There are also courses covering essential and advanced PowerPoint and Microsoft Word skills.

Efficient delivery

Working in a busy public service environment means managing your work and time effectively is essential. Introduction to Project planning will equip individuals with the basic skills to manage their work, but will not train people to be a professional project manager, further details for acquiring professional skills and qualifications are available in Stream 4: Specialized Skills.


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