Thursday, June 23 2022

Servos and ServiceNow deliver packaged business features that improve Government CX in months

RICHMOND, Va., May 17, 2022 /PRNewswire/ — Servos, a human-centric digital transformation consultancy, today announced that it is the first partner to create a public sector offering, ServosGov, based on the brand new ServiceNow product. Public Sector Digital Services. The ServosGov offering will help governments deliver consumer-grade experiences to citizens, enabling them to get answers, view personalized content, and access chat support from any platform or device. Through the ServiceNow Partner Program, Servos has worked with multiple state, county and municipal governments to provide an intuitive, automated framework for delivering digital services to citizens, ensuring that each implementation meets to the unique needs of the governing body.

“ServiceNow’s launch of public sector digital services demonstrates the company’s commitment to the digital transformation of government, and we are excited to integrate the additional functionality into the first-class services we provide to governments,” said declared will love, CEO of Servos. “Our ServosGov offering is designed to address many of the common challenges that state and local governments face in serving the public in a modern and efficient way, and public sector digital services are a perfect fit for the work we do,” continued loving.

The launch of public sector digital services reinforces our mission to create great customer experiences – in this case, constituent experiences – from inquiry to resolution,” said Terence Chesire, Vice President, Customer and Industry Workflow, ServiceNow. “Servos has a proven track record of helping our public sector customers successfully execute digital transformation, across a range of technology landscapes. We are excited to partner to bring this new product to more public sector customers, so that governments of all sizes can be more accessible, responsive and transparent.”

More recently, Servos and ServiceNow have partnered with the state of south dakota for the redesign and implementation of their digital portal of services to citizens at www.sd.gov. Asked about the state’s partnership with Servos, the chief technology officer Pat Snow said, “Servos has been instrumental in our efforts to digitize the way the state of south dakota does business and provides services and information to our citizens. Their expertise and passion for government service make them an excellent partner. They are not only working to digitize existing services, but are looking for innovative ways to make service delivery more efficient and easier for our staff and our citizens. »

Servos also announced that its team will deliver the first full public sector digital services implementation for one of the largest counties in the United States, which is expected to go live later this year.

About Servos

Based at Richmond, Virginia, Servos is a premier ServiceNow partner specializing in co-creating human-centric digital solutions for national and local government organizations that deliver exceptional citizen and employee experiences. To learn visit www.servos.io.

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