Friday, May 20 2022

A majority (51%) feel anxious when they have to phone someone they don’t know.

Vancouver, BC [April 15, 2022] – Many Canadians aren’t particularly confident about their ability to speak publicly to an audience, according to a new survey from Research Co.

In the online survey of a nationally representative sample, 44% of Canadians say they would have no problem giving a speech in front of other people. More than half (52%) disagree with this assessment.

Across the country, 51% of Canadians say they feel anxious when they have to phone someone they don’t know, a proportion that rises to 57% among women and 61% among Canadians aged 18. at 34 years old.

Canadians are split when thinking about text messages and emails, with 46% finding this form of communication impersonal and 47% disagreeing with this view.

“A majority of Canadians aged 55 and over (55%) rate electronic communications as impersonal,” says Mario Canseco, president of Research Co. “The proportion is lower among their counterparts aged 35 to 54 (46 %) and aged 18. -to-34 (36%).

The survey asked Canadians what their preferred mode of communication was for various tasks. More than four in five Canadians (82%) say they would end a relationship with someone in person. Only 7% of Canadians would break up while texting, including 11% of 18-34 year olds.

Nearly three in four Canadians (73%) say they would prefer to leave a job in person, but 15% would do so by sending an email, including 18% of women and 24% of Canadians aged 18-34.

Canadians are also split on the best way to order food delivery to their homes, with identical proportions choosing to make a phone call (39%) or use an app (also 39%).

While a majority of Canadians aged 18-34 (53%) would rely on an app to manage food delivery, the proportion drops slightly to 47% among those aged 35-54 and falls to 20% among those aged 55 and over. finished.

Canadians living in Alberta (50%) and Ontario (49%) are more likely to prefer using an app to order food delivery than their counterparts in British Columbia (44%), Saskatchewan and Manitoba (43%), Quebec (26%) and Atlantic Canada (18%).

More than a third of Canadians (37%) say they would call if they had a question for their bank, while a smaller proportion (32%) would go in person. Far fewer Canadians prefer email (15%), an app (11%) or text message (5%) for this particular task.

If Canadians were asked a question at their municipality or city hall, nearly two in five (39%) would send an email, while a third (33%) would make a phone call and one in five (20% ) would schedule an in-person meeting.

Methodology: The findings are based on an online survey conducted April 1-3, 2022 of 1,000 adults in Canada. The data was statistically weighted according to Canadian census counts for age, gender and region in Canada. The margin of error, which measures sample variability, is plus or minus 3.1 percentage points, 19 times out of 20.

Find our data tables here and download the press release here.

For more information about this survey, please contact:

Mario Canseco, President, Research Co.

778.929.0490 [e] mario.canseco@researchco.ca


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