The Microsoft Ecosystem Partners 2022 ISG Provider Lens™ report for the U.S. public sector reveals that the sudden need for government agencies to serve voters in a socially distant manner, along with new federal funding provided in response to the pandemic, has driven to a rapid increase in public sector technological modernization projects.
“Agencies where legacy systems were at end of life are now migrating to the cloud and embracing automation,” said Nathan Frey, Partner, ISG Public Sector. “The Microsoft partner ecosystem is particularly strong in the United States, so there are many vendors who can help them.”
Public sector organizations face many barriers to implementing and integrating Microsoft technologies as they modernize, the report says. Problems include relatively high cost, lack of familiarity with technology, and an aging workforce used to legacy systems. Typically, government agencies lack in-house expertise to handle projects such as migrating enterprise applications to Azure.
However, some public sector organizations have made mature cloud migrations that take advantage of the cloud’s unique capabilities instead of simply reducing costs. This can include using multi-cloud and hybrid cloud environments for greater resiliency and flexibility, optimizing applications for the cloud, and adopting microservices architectures with containerized applications.
“Public agencies in the United States may lag behind the private sector in migrating to the cloud, but the United States as a whole is still ahead of other countries in cloud usage,” said said Jan Erik Aase, Partner and Global Leader, ISG Provider Lens Research.
Out-of-the-box frameworks and accelerators from service providers, and in some cases end-to-end managed services, help organizations make the leap, says ISG. Other highlights of the report include discussions of how some public sector organizations are using Microsoft 365 to address pandemic disruptions in the workplace and experimenting with Microsoft Power Platform to spur innovation.
The 2022 ISG Provider Lens™ Microsoft Ecosystem Partners report for the US public sector assesses the capabilities of 28 providers across four quadrants: Managed Services for Azure, Microsoft 365 Services, Dynamics 365 Services, and Power Platform Services.
The report names Accenture, Cognizant, DXC Technology, HCL and Wipro as leaders in all four quadrants. It identifies IBM and SoftwareONE as leaders in three quadrants each and NTT DATA as a leader in two quadrants. Capgemini, Infosys and Rackspace Technology are named leaders in one quadrant each.
The 2022 ISG Provider Lens™ Microsoft Ecosystem Partners report for the US public sector is available for subscribers or for one-time purchase on this Web page.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider assessment of its kind to combine data-driven empirical research and market analysis with the real-world experience and insights of the global advisory team. from ISG. Companies will find a wealth of detailed data and market analysis to help them select appropriate sourcing partners, while ISG advisors will use the reports to validate their own market knowledge and make recommendations to client companies. from ISG. The search currently covers providers offering their services worldwide, across Europe, as well as in the US, Canada, Brazil, UK, France, Benelux, Germany, Switzerland , Nordics, Australia and Singapore/Malaysia, with additional markets to be added. in the future. For more information on the ISG Provider Lens research, please visit this Web page.
A complementary research series, the ISG Provider Lens Archetype Reports, offers an initial assessment of providers from the perspective of specific buyer types.
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and consulting company. A trusted business partner to more than 800 customers, including more than 75 of the world’s 100 largest enterprises, ISG is committed to helping enterprises, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The company specializes in digital transformation services, including automation, cloud, and data analytics; procurement advice; governance and risk management managed services; network operator services; design of strategy and operations; change management; business intelligence and technology research and analysis. Founded in 2006 and headquartered in Stamford, Connecticut, ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries – a global team known for its innovative thinking, market influence, deep expertise in industry and technology and its world-class expertise. research and analysis capabilities based on the most comprehensive market data in the industry. For more information, visit www.isg-one.com.