Friday, May 20 2022

Everyone had hoped that by 2022 the pandemic would be over and nations would return to normal – or at least establish a new normal. But for many countries, the virus continues to wreak havoc. The pandemic continues to present unique challenges for governments: a health crisis coupled with massive economic disruption and unprecedented demands for social support.

Last year, our Government Trends 2021 report focused on how governments were looking to build agility, improve operations and rebuild trust. Government Trends 2022 continues to build on these themes, but with a focus on how governments are working to prepare for the future.

The report distills extensive government research, including what’s happening on the ground, making you hear voices from the front lines – public servants who are at the forefront of these innovative trends.


Building Resilience

Resilience is the ability to respond successfully to a disruptive event. Building resilience is a long-term exercise. The pandemic isn’t the only disruption challenging government – technological change, climate change, economic disruption and supply chain issues are just a few of the areas governments are struggling to address. increase their resilience.

1. Climate-resilient government: how governments are coping with climate change

2. Reshoring and Friendshoring Supply Chains: Reshaping Supply Chains to Improve Economic Resilience

3. Sustaining the Workforce: Enabling the Adaptive Worker of Tomorrow

Connected for greater value

Governments are trying to overcome challenges that limit its ability to deliver greater impact and address critical issues, especially ecosystem challenges that cross inter-agency boundaries. Organizing agency structures around ‘problems’ rather than simply departmental boundaries allows governments to better respond to complex societal issues. Data sharing plays a crucial role in this silo-hacking effort by becoming a common thread between agencies. Governments also act as a catalyst in the innovation ecosystem to foster better collaboration and more inclusive solving of societal problems. Finally, international collaborations are gaining momentum to help prepare the world for future health disruptions.

4. Interconnected Government: Connecting for Greater Impact

5. Data-Powered Government: Breaking Silos with Turbocharged Data

6. Government as catalyst: stimulating innovation ecosystems

7. New era of global partnerships for public health: collaborating for better health preparedness

government for all the people

The pandemic has shone a spotlight on diversity, equity and inclusion. As governments have moved services online during the pandemic, improving digital access has become essential. Additionally, government leaders are reinventing social care programs to improve service delivery and have a greater impact in disadvantaged communities.

8. Digital access for all: equity in digital service delivery

9. Designing for Inclusive Engagement: Digital Communications for Richer Community Connection

10. Reinventing social protection: redesigning the social safety net

Discover the trends, download the report.

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