Thursday, June 23 2022

Digitization and public administration: the third EUDIGIT e-book is out

You can download it for free

TheMayor.EU has just released the latest e-book, which is part of the EUDIGIT – European Digital Citizens project. The document is dedicated to the topic of digitization and public administration and the third webinar of the project, which took place in December, organized by the Municipality of Genoa. The digital booklet is now available for free download.

What works in the digitization of public services? EUDIGIT partners lead the way

As part of the EUDIGIT consortium, six major European cities, supported by TheMayor.EU – The European portal for cities and citizens, exchange good practices and points of view on how to reduce the digital divide in their territories. This time around, the e-book offers a new insight into tools and services that make local government more accessible and responsive to the latest digital trends.

On its pages one could learn how Marseille, France) set up and improve one of the oldest call centers in the country, allowing it to carry out various procedures online; how the inhabitants of Genoa (Italy) and Rotterdam (Netherlands) can access dozens of different administrative documents without ever going to administrative buildings; or how Varna (Bulgaria) involved its citizens in determining the city’s future development path through online consultations.

In addition, one will have a better insight into the coordinated, global and strategically linked process of digital transformation, as it takes place in Hamburg (Germany) and Cluj-Napoca (Romania) and learn how events can successfully take place and thrive in the online environmentas evidenced by Genoa Rolli Days.

Finally, there is a story straight from Rotterdam that shows how the inhabitants helped the city administration to rethink his style of communication with taxpayers.

To dive deeper into these topics, simply download the Free EUDIGIT e-book on digitization and public administration from this link.

EUDIGIT is funded under the Europe for Citizens program of the European Union. To follow the latest project news and register for our next events, visit the official website of the project.

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