Thursday, June 23 2022

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Carahsoft Technology Corp. added Twilio’s solutions to its GSA IT Schedule 70 contract, making the company’s secure communications solutions widely available to the public sector through Carahsoft and its reseller partners.

“We recognize the importance of extending the reach of Twilio solutions to all public sector markets and are pleased that our partnership with Carahsoft provides this broader market access,” said Debbie Wishart, Vice President of North American Public Sector for Twilio. “With our products on this GSA Schedule 70 contract, Twilio reinforces its commitment to providing local, state and federal governments with the digital tools needed to modernize the way they serve citizens.”

In a press release, Twilio said it “provides digital engagement solutions so that public sector clients can reach citizens on the communication channels they prefer and want. The platform uses technologies existing and emerging ones to ensure that citizens have access to essential government services, can participate in their communities and help build resilient infrastructure.

In addition to GSA Schedule 70 No. GS-35F-0119Y, Twilio is also available on the following Carahsoft contracts: NASA Solutions for Enterprise-Wide Procurement (SEWP) V; ValuePoint from the National Association of State Procurement Officials (NASPO); National Cooperative Purchasing Alliance (NCPA); E&I Cooperative Services Agreement; OMNIA Partners; The quilt; and California Multiple Award Schedule (CMAS), all through Carahsoft’s network of reseller partners.

“We are excited to add Twilio to our GSA schedule and continue to deliver top-tier solutions to the public sector,” said the Sales Manager. Bethany Blackwell, who leads the Twilio team at Carahsoft. “With this addition, Twilio and our reseller partners are providing customers with effective tools to control communication workflows and improve the citizen experience.”

Carahsoft won a contract last month from the California Department of Public Health to access “all Twilio solutions”, including SMS and MMS sending functionality, “phone numbers, support, email and other aspects” of a communication platform APIs. The ministry made the purchase on April 15.

Twilio, according to the company’s press release, “enables companies to use communications and data to add intelligence to every stage of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible and programmatic way.”

Carahsoft works with resellers, system integrators and consultants, offering solutions encompassing cybersecurity, multi-cloud, DevSecOps, Big Data, artificial intelligence, open source and customer experience.

Denis Noone

Dennis Noone is editor of Industry Insider. He is a career journalist, having worked as a reporter and editor at small town newspapers and major metropolitan dailies in California, Nevada, Texas and Virginia, including as editor of USA today in Washington, DC He lives in Northern California.

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